Top Questions Asked After Buying a Mattress

Once you’ve got your new mattress all set up and ready for use, you might be asking yourself a few questions you didn’t anticipate at the time of purchase.
That’s where the Mattress Firm team comes in to help! We’ve pulled together our most frequently asked questions – and with advice from our mattress experts – answered those for you as your journey begins to improve your sleep health.

My bed doesn’t feel like it did in the store. Why is that?

Similar to your favorite pair of running shoes, mattresses typically take a few weeks to break in. Before you decide whether or not the mattress is right for you, sleep on it for awhile allowing the new mattress to adjust to your body. We also have a helpful resource guide with tips and ideas to help you break in your new mattress.
And of course, if you end up deciding the bed is not right for you, Mattress Firm’s return policy ensures our customers a Happiness Guarantee to make sure you’re getting the Mattress Firm product you really want. If you are not satisfied with your Mattress Firm mattress anytime within 120 nights from original delivery, we will do what we can to help.

How do I clean my mattress?

If you’ve had your mattress for a little while now, you may be wondering how to keep it clean. Whether it’s just a quick refresh, or unwanted stains from a little one or pet, we’ve got you covered with the ins and outs of keeping your bed clean. And while we hope you never have to deal with dust mites, we also have a guide to get rid of those pesky bed bugs too.

How do I preserve my mattress?

The best way to safeguard your mattress is by wrapping it with a mattress protector. This will prolong the life of your mattress, while keeping dust, allergens and stains from penetrating the fabric of the mattress. Also, don’t forget to use your vacuum to clean your mattress too. You can actually suck out a lot of dirt that could build up in your Mattress Firm mattress over time.

What accessories should I purchase for my mattress?

In addition to the mattress protector, there are a few other accessories to help you make the most of your mattress and contribute to a good night sleep. Mattress toppers, new sheets or pillows, and adjustable frames are all great options to enhancing your sleep health. Your local Mattress Firm employees should be able to help you find the right accessories for your mattress.

Am I supposed to flip my mattress over time?

Good news! Around the year 2000, manufacturers introduced single-sided mattresses. Customer feedback suggested that bed owners were rarely, if ever, flipping their mattresses. This change in the way beds were designed eliminates the need to flip mattresses anymore. However, Mattress Firm does recommend you rotate your bed every three months to prevent too much wear on one side of the bed.
If you have any more questions now that you’ve purchased your mattress, or just want to find ways to get better sleep at night, visit our other articles on The Daily Doze blog.
 

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International Dept.: #1904, Yuantai Building, Wenling Road, Fengze Area, Quanzhou, Fujian, China
Zip code: 362000
Manufacturer Add: Liaocuoqian Industrial District, LuoYang Town, Hui'an, Quanzhou, Fujian, China.
Zip code: 362100
0086-595-22181727
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